Thank you for shopping with LAUTTYER. We are committed to providing a reliable and transparent shipping experience to our customers.
Orders normally require 1 to 3 business days for processing after payment has been successfully confirmed.
Order processing may include:
Business days exclude Saturdays, Sundays and public holidays.
Orders placed on weekends or public holidays will begin processing on the next available business day.
After order processing has been completed, estimated delivery normally takes 3 to 8 business days.
Delivery times are estimates and may vary depending on the destination, carrier operations, customs procedures and circumstances outside our reasonable control.
LAUTTYER provides free standard shipping on all orders.
No standard shipping fee will be charged unless another shipping service or fee is clearly presented and selected by the customer during checkout.
We ship to destinations supported by our logistics partners and shipping carriers.
Certain remote locations, restricted regions or unsupported postal areas may not be available for delivery.
If we are unable to deliver an order to the address provided, our customer support team will contact the customer and provide an appropriate solution.
Tracking information is normally generated during the order processing period.
Once available, tracking information may be sent to the email address or contact information provided during checkout.
Please note that tracking may require additional time to display its first update after a shipping label or tracking number has been generated.
Orders containing multiple products may occasionally be divided into separate packages due to inventory availability or fulfillment logistics.
Separate packages may:
Customers will not be charged additional standard shipping fees solely because an order is divided into multiple packages.
Delivery may occasionally be delayed due to circumstances including, but not limited to:
A delivery delay does not automatically mean that a shipment has been lost.
Depending on the destination country, international orders may be subject to customs duties, import taxes, handling charges or other fees imposed by local authorities.
Unless expressly stated as included during checkout, any such charges are the responsibility of the customer.
LAUTTYER does not determine or control charges imposed by customs or governmental authorities.
Customers are responsible for providing complete and accurate delivery information, including:
LAUTTYER is not responsible for delivery failures, delays or additional costs caused by incorrect or incomplete information provided by the customer, except where otherwise required by applicable law.
Customers should contact us as soon as possible if an address correction is required.
We cannot guarantee that an address can be modified after an order has entered processing or has already been transferred to the shipping carrier.
The shipping carrier may attempt redelivery, leave instructions or direct the customer to collect the package from a local facility.
Customers are responsible for following the carrier's instructions and collecting packages within the period established by the carrier.
If a package is refused, unclaimed or returned because the customer did not follow delivery instructions, additional return or reshipping charges may apply where permitted by applicable law.
If tracking indicates that an order has been delivered but the package cannot be located, customers should first check:
If the package remains missing, please contact our customer support team so that we may review the situation and, where appropriate, initiate an investigation with the shipping carrier.
If a shipment is confirmed as lost or arrives damaged, please contact us at support@lauttyer.com.
We may request photographs, videos, packaging, shipping labels or additional information necessary to review the claim.
Approved claims may qualify for a replacement or refund in accordance with our Return and Refund Policy.
LAUTTYER Customer Support
Email: support@lauttyer.com
Website: lauttyer.com
Please include your order number when contacting our customer support team.
Last updated: August 2026
If you are not satisfied for any reason.
Free standard shipping, and tracking.
Quality label on selected products.
High-quality support team to help you.
✔️ Produto adicionado com sucesso.
